HEIDENHAIN service and support: competence at your side

The HEIDENHAIN Service department provides professional, individualized support for machine manufacturers and end users throughout the life cycle of a machine.
A global service team of qualified HEIDENHAIN subsidiaries and distributors is ready to help you.

Technical support

Our competent helpline staff provide advisory support and assist you from initial design of a new machine to optimization and troubleshooting in the field.


Our solution-focused service offerings, ranging from replacement parts and devices to worldwide repair services, save you time and money while increasing the availability of your machines. Find out more about our extensive service offerings.

Download center

This is where you’ll find our user documentation, brochures, software, product videos, and the Klartext magazine for end users.